Diagnostic Instruments

Evidence-based tools for assessing learning and team effectiveness

A suite of research-validated diagnostic instruments drawn from established frameworks in organisational learning, training evaluation, and team science. Each tool generates scored reports with prioritised recommendations.

These are demonstration instruments and are not intended for use in formal Monitoring & Evaluation work without appropriate validation and context. Content licensed under CC BY-SA-NC. Commercial use may require engagement with both IEISI and the relevant third-party framework owners — contact [email protected] to discuss.
The Instruments

Four validated frameworks, four interactive diagnostics

Each instrument is grounded in peer-reviewed research with documented reliability and validity evidence. They are designed to surface actionable gaps across individual, team, and organisational levels of a learning system.

Learning Organisation

Dimensions of Learning Organization Questionnaire

DLOQ — Watkins & Marsick

The most widely validated learning organisation survey available. The DLOQ measures seven actionable dimensions of organisational learning at individual, team, and system levels. It has been validated across more than fifteen countries with reliability coefficients consistently above 0.84, and is used in organisational research, leadership development, and strategic capability reviews.

  • FrameworkWatkins & Marsick (1993, 2003)
  • Dimensions7 (Continuous Learning, Inquiry & Dialogue, Team Learning, Embedded Systems, Empowerment, System Connection, Strategic Leadership)
  • ValidationCross-cultural; reliability 0.842–0.977 across 15+ countries
  • OutputScored profile by dimension with maturity level and development priorities
Training Evaluation

Learning Organisation Diagnostic

LOD — Kirkpatrick / Kaufman

A 60-item diagnostic that maps organisational learning maturity against the combined evaluation frameworks of Kirkpatrick's Four-Level Model and Kaufman's Five-Level Evaluation Framework. It assesses the full chain from learner reaction through to broader societal impact, making it suitable for organisations that need to audit their evaluation culture and evidence practices.

  • FrameworkKirkpatrick (1959) + Kaufman (1992)
  • Sections6 — Reaction, Learning, Behaviour, Results, Societal Impact, Capabilities
  • Items60 Likert-scale statements (1–5)
  • OutputSection scores, overall maturity rating, and prioritised recommendations
Learning Transfer

Learning Transfer System Inventory

LTSI — Holton, Bates & Ruona

The LTSI diagnoses the conditions that enable or inhibit transfer of learning from training back to the workplace. It assesses 16 factors across four domains — individual readiness, social support, training design, and organisational environment — and generates a transfer readiness score along with targeted interventions. Particularly useful for post-training reviews and learning transfer planning.

  • FrameworkHolton, Bates & Ruona (2000); transfer system research
  • Factors16 across Individual, Social Support, Training Design, and Organisational domains
  • OutputTransfer readiness level, factor scores, and tiered action recommendations
  • Use casePost-training review, pre-program design, M&E planning
Team Effectiveness

Team Effectiveness Assessment

TEA — Hackman / Project Aristotle

An assessment of team performance grounded in Hackman's Team Effectiveness Model and the findings from Google's Project Aristotle — the largest empirical study of what makes teams effective. It measures six dimensions that research consistently identifies as predictive of team outcomes, and is designed for use by teams seeking to understand their own dynamics and prioritise development areas.

  • FrameworkHackman (2002) + Google Project Aristotle (2012–2016)
  • DimensionsReal Team Structure, Compelling Direction, Enabling Structure, Psychological Safety, Dependability, Meaning & Impact
  • OutputDimension scores, overall effectiveness rating, and targeted recommendations
  • Use caseTeam development, leadership coaching, organisational diagnostics

Grounded in decades of organisational research

These instruments are not proprietary surveys. They are digital implementations of frameworks that have been refined through peer-reviewed research and applied in contexts from multinational organisations to government agencies and international development programmes.

"The most powerful diagnostic is one that connects individual experience to systemic conditions — and gives people a language for the gap."

Watkins & Marsick — DLOQ

Developed at Teachers College, Columbia University. One of the most cited learning organisation instruments in the literature, with validation studies spanning Asia, Europe, the Middle East, and the Pacific.

Kirkpatrick & Kaufman — LOD

Kirkpatrick's four-level model has been the dominant evaluation framework in professional training since 1959. Kaufman's extension adds a fifth level — societal impact — which is particularly relevant in development and public-sector contexts.

Holton, Bates & Ruona — LTSI

The LTSI emerged from transfer of training research at Louisiana State University. It operationalises the variables most predictive of whether learning makes it back to the job — and what gets in the way.

Hackman — Team Conditions

J. Richard Hackman's research at Harvard identified the structural and social conditions that determine team effectiveness. His model predicts outcomes more reliably than measures of individual talent or effort alone.

Google Project Aristotle

A multi-year internal study by Google People Analytics examined hundreds of teams and found psychological safety to be the single strongest predictor of team effectiveness — validating and extending Hackman's theoretical framework with large-scale empirical data.

Licensing

All instruments are published under Creative Commons Attribution-ShareAlike-NonCommercial. Commercial use may require engagement with both IEISI and the relevant third-party framework owners, depending on the instrument and context. Contact [email protected] to discuss.